The Wendy Thompson Lending Team makes sure that their clients are getting the best loan possible for their needs. In addition to the best loan and competitive rates, Wendy and her Team share a goal to close on time, every time while making the process as smooth as possible.
- We always call people back. Whether it’s good news or bad news, we communicate quickly. Customer Service is everything to us!
- We handle the borrower’s transaction as if it were our own. Whether it’s a $50,000 loan or a $2 million loan, we treat it with the same high regard.
- We spend time up front in the transaction to make 100% sure that you qualify without question.
- When you tell a real estate agent or business partner that the borrower or client qualifies, be absolutely sure that the person qualifies.
- We do what we say and say what we do. This is essential to establishing trust.
- We consistently update our clients and referral partners during the loan process
- We make sure that all calls and emails are returned before calling it a day.
- We provide More Than a Mortgage
- Our relationship does not stop at the end of our transaction that is when it begins
We Love Our Customers!
The Wendy Thompson Lending Team’s high level of customer service is something they strive for. Their five-star rating from previous clients on Zillow is a testament to that. Since they understand the importance of being available to clients and referral partners beyond traditional banking hours, they are usually available to answer your calls, emails, and texts immediately; and will not leave you waiting for a response. As you know, a real estate transaction does not start at 9 a.m. and end at 5 p.m. just because the retail banks are closed.